Client Corner
Our goal is to help serve you - both by offering service and installation, as well as educational tips. If you have questions about your door or opener, we're just a phone call away! Feel free to browse our frequently asked questions below or give us a call. We are happy to help.
Questions & Answers
How do I program my remotes to a LiftMaster opener?
- Locate the "Learn" button on the back of the motor unit or on the inside wall control. The "Learn" button on the motor unit will usually be purple, red-orange, green, or yellow. On wall-mounted jackshaft openers, lift up the access door on the motor to find the "Learn" button. NOTE: Most newer operators (from after 2012) have a "Learn" button on the inside wall control, which may be under the flip-up cover. On LCD wall control models, you have to go into the menu features to find the "program remote" feature.
- Press the "Learn" button momentarily. If the "Learn" button is on the wall control, you will have to press this "Learn" button TWICE. When the unit is in "Learn" mode, the small LED light next to the button will be solidly lit.
- Within 30 seconds, press and hold the remote button for a couple seconds. This will program that button into the motor. The next push of the remote button will operate the door.
- Repeat the steps above for any additional remotes for that door.
- If the remote has multiple buttons, the other buttons can be programmed to other door motors using the same procedure.
When does my garage door need maintenance? Can I do it myself?
While we suggest a certified professional undertake any major repairs, there are some things you can do yourself to maintain your door, which are as follows:
- Most doors will need a little oil several times a year on the moving parts, like rollers, hinges and springs. This is something we can show you how to do, so just give us a call.
- Clean the outside of the door with a mild soap and water 2-3 times per year.
Are there benefits to having an insulated garage door?
Yes, some benefits to having an insulated garage door include:
- Prevention of heat loss
- A more durable door
- For the most part, a better warranty
- Less noise